Your technology.
Our expertise.
Connected.
From the cable in the wall to the systems that run your business. Rafaat Networks brings hands-on technology support to your site.
Installations · Troubleshooting · Upgrades · Site support
Experience you can count on.
Rafaat Networks is led by a technician with over 15 years of hands-on IT and field service experience, including more than 5 years completing projects through Field Nation and WorkMarket.
Hands-on support.
Across your technology.
Installation, maintenance and troubleshooting for the equipment and infrastructure your business depends on.
A clear plan.
A better handoff.
Start with the scope.
Identify the site, equipment, issue and desired outcome. Set the work requirements before scheduling.
Prepare for the visit.
Align on site access, parts, timing and any remote IT contacts so the work can move forward.
Test and document.
Check the completed work and record the outcome, with site notes and next steps for your team.
Where business happens,
technology follows.
Support for business owners, IT teams, managed service providers and systems integrators who need hands on the ground.
Build a project briefGood work starts
with a clear brief.
Need a new installation, an equipment refresh or help with a technical issue? Call or email Rafaat Networks to discuss your project.
Use the brief builder to organize the details before reaching out.
- Describe the work and equipment.
- Include the site and preferred timing.
- Download your brief and email it to us.
A few things to know.
What types of work can I scope?
Networking, cabling, computer and printer support, POS and kiosks, AV, cameras, access control, telecom, equipment rollouts and on-site technical assistance. Exact scope and availability should be confirmed before scheduling.
Can I plan work across multiple locations?
Yes. Include the locations, equipment counts, target dates and any site-specific requirements in your brief. Coverage and scheduling are confirmed for each project.
What information helps prepare for a site visit?
Equipment models, photos of the issue, site access instructions, the on-site contact, your remote IT contact and any replacement parts or configuration requirements.
How is pricing determined?
Pricing depends on the scope, location, equipment, parts and timing. A confirmed scope is needed before a quote or service commitment can be made.